Terms & Conditions

1Definitions

• "The Company" is 1XEV Media and anyone working for it.
• "Client" is whoever booked the work.
• "Deliverables" are the finished photos, video, or aerials.

2Booking & Service Area

Scheduling

Requests come in by text, email, or the form on this site. A session is "Booked" only after both parties have confirmed the date, time, and location in writing.

Travel Fees (from Chehalis, WA)

• How distance is measured: one-way driving distance from Chehalis, WA to the shoot location, per Google Maps. The number is stated in the quote before anything is booked.
• First 50 miles: included at no extra charge.
• After 50 miles: $2.00 per mile beyond the first 50, billed one way. Example: a location 80 miles away is 30 billable miles — 30 × $2.00 = $60, quoted up front.
• Monthly services (recurring content plans and monthly visits): the included radius is 25 miles, because the drive repeats every month. Past that, travel is quoted into the monthly price before you sign up — never added after.
• Long distance: for locations over 300 miles away, a $175 per-night lodging stipend plus applicable mileage fees will apply. Jobs at this distance are quoted as a complete trip.

Large properties

Package prices cover a typical home up to 2,500 sq ft. Larger homes, acreage that needs extra aerial time, and multi-building properties are quoted before the shoot, never after.

3On-Site Protocol

Property Readiness

The property should be clean and staged before I arrive. Properties are shot "as is." Blinds and curtains open, ceiling fans off, and vehicles, bins, and hoses out of sight of the house make the biggest difference. Leave the lights to me — I set them room by room for the exposure method I use.

Creative Direction

The Client or a representative is welcome on site. If no one is present, my professional judgment on angles and coverage is final and accepted.

Post-Production

Digital de-cluttering, item removal, sky swaps, and virtual staging are extra editing and are quoted per photo.

4Drone & Weather

• Legal flight: aerials are flown under FAA rules. I never fly over people, over neighboring homes without permission, or inside restricted airspace such as national parks. Where the FAA says no, aerials are removed from the package and the price adjusts.
• Wind and rain: if the weather grounds the drone on the day, the aerial portion is rescheduled at no charge. The ground photos still happen.
• Weather reschedules: a shoot moved because of weather is never a cancellation. No fee, we pick the next clear day.

5Delivery & Turnaround

• Timeline: final media is delivered within 24–48 hours, unless a specialized edit (e.g., a cinematic film) is quoted with its own timeline.
• Resolution: photos are delivered in MLS-optimized resolution. Print-size files or specific social aspect ratios (e.g., 9:16) are free, but ask at booking.
• Delivery method: a download link. Files stay available for 90 days; re-delivery after that is a $16 retrieval fee.
• Raw files: camera raws, brackets, and project files are never delivered. You receive finished work.
• Re-shoots: re-shoots due to factors outside my control (furniture moved after the shoot, a property not ready, etc.) are a new session.

6Payment

• When: media is paid on delivery unless we agreed otherwise in writing. Repeat clients may be invoiced monthly.
• How: Zelle, card, or cash. The link is 1xevmedia.com/pay. Cash at the shoot is always fine.
• Late: media unpaid 30 days after delivery is $16 per week until paid, and the license below is suspended until then.

7Cancellation & No-Show Policy

• 24-hour notice: cancellations or rescheduling must occur at least 24 hours in advance. No fee.
• Late cancellation (within 24 hours of the appointment): $25 fee.
• Last-minute / on-site (within one hour of the shoot, or the property is not accessible on arrival): $75 fee plus any travel fee already earned.
• Weather is never a cancellation. See section 4.

8Rights, Usage & Liability

• Ownership: 1XEV Media retains copyright of all images and video produced.
• Client license: the Client receives a full marketing license to use the media for the property on the MLS, Zillow and similar portals, social media, ads, and print, and for the Client’s own self-promotion, with no time limit.
• Portfolio: 1XEV Media may use any media captured for portfolio display and marketing, provided it does not break a privacy request from the property owner. Tell me at booking if the owner wants the property kept out of my portfolio.
• Third-party use: use by third parties (contractors, stagers, other agents, a later listing agent) needs written consent and a separate license from 1XEV Media.
• Liability: my liability for any claim connected to a shoot is limited to the amount paid for that shoot.

9What you own

• The site is yours. Once a build is paid in full, the finished site, its content, and its design belong to the Client. There is no lock-in and nothing to license.
• The domain is in your name. I set it up in an account you own. Renewal is yours, and I will remind you.
• Hosting is in your account (Cloudflare’s free tier unless we agree otherwise). If we ever part ways, the site stays up.
• I never hold your money or your passwords. Payment tools like Square are set up in your own account. Anything I need access to, I get through an invite you can revoke.

10Builds

• Scope: the build is what your ticked list on your client page says. Anything outside it is quoted before it is built.
• Payment: half up front, the rest when the site goes live. The up-front half starts the work.
• Revisions: two rounds of changes are included before launch. After launch, easy changes are free for 30 days, then $8 easy, $16 medium, big ones quoted first — the sizes are defined on the website page. Changes go live within two business days.
• Website upkeep: or $32 a month covers up to six changes that month, easy or medium, and big ones are quoted at a quarter off.
• Change points: or pay ahead in points, bought once, not monthly — easy 1, medium 2; a $32 pack buys 4, $64 buys 9, $128 buys 20. Points never expire and come off only when a change goes live.
• Your part: you supply the text, photos, logo, and answers I ask for, and you are responsible for having the right to use them. I write the copy from what you give me.
• Timeline: a one-page site is usually live within two weeks of receiving your answers. The clock starts when the answers arrive, not when the deposit does.
• Not included: ads, paid listings, third-party fees (domain, Square, booking tools), and rankings. I build for search and set up your free listings, but nobody can promise a position on Google.

11The Care plan

• Month to month. Cancel any time by text or email. A started month is not refunded; nothing is charged after it.
• Billed in advance, on the same day each month, through the pay link or a recurring invoice.
• Send them whenever. Send a change from your page whenever you like; most go live within the day, and your page shows when. Big ones get a day of their own.
• Nothing is unlimited. Each plan says what it includes. Bigger work — new pages, a store, a redesign — is quoted as its own job.
• Re-scoping happens at a month boundary, never mid-month.

12Content & conduct

• Your content is yours and your responsibility. I will not publish text or images you do not have the right to use, and I will say so if I think you do not.
• Photos I take for the site follow Part A: I keep copyright, you get a full license for the business with no time limit.
• I do not build anything illegal, deceptive, or designed to trick a visitor. That is the only kind of work I turn down.

13Payment, late payment & liability

• How: Zelle, card, or cash at 1xevmedia.com/pay.
• Late: a balance unpaid 30 days after launch is $16 per week until paid. A Care plan unpaid 14 days after its billing date pauses; the site stays up, the updates stop.
• Liability: my liability for any claim connected to a website is limited to the amount paid for that build or the last three months of Care, whichever is greater.
• No guarantees of sales, calls, or rankings. I build the thing that gives those the best chance; the market does the rest.